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Restaurant Industry Solutions
Incorporating high technology into a "high touch" business
Restaurant-industry sales are approaching $500 million dollars annually, about 5% of the U.S. gross domestic product. However, the industry is not without challenges as it is paced by the wants and behaviors of a changing population.
Increased competition among restaurateurs: Full Service - Fine Dining, Casual Dining, Family Restaurant or Limited Service - Fast Casual, Cafeteria, In-store Feeder, QuickServe, will continue to enhance their levels of service and food quality in response to consumers who will purchase meals wherever their needs are satisfied.
What can a MegaPath Managed Network solution do for your restaurant business?
MegaPath is delivering broadband IP VPN solutions that address the needs of restaurateurs to provide a more customer-friendly environment. We are also working with partners to enable Restaurateurs to drive overall business performance by bringing forward opportunities to develop incremental revenue streams, improve staff productivity and reduce operational costs while they incorporate high technology into a "high touch" business. Here's how:
| POS Systems |
Faster transaction times (2-3 seconds) and secure POS (Point of Sale) credit and debit card processing and sure payments ensure guest satisfaction. Customer convenience is enhanced through use of wider receipts for ease of signature and supports of direct advertising on the receipt. |
| Cashless Transactions |
Use of credit and debit cards lead to lower transaction costs and higher average dollars per receipt, 17% to 30%. |
| Fast Information Retreival |
Connect all your locations via the same network, enabling real-time data between locations. |
| Gift Card and Loyalty Programs |
Quick and easy activation and redemption, processed in real-time, is appreciated by customers and fosters repeat business. |
| Variety of Payment Options |
A growing trend in the Quick Service Restaurant (QSR) industry is offering a variety of payment options for customers. Cashless transactions lead to faster customer service and customer throughput. |
| Online Order for Takeout |
Allow guests to view menus and order food online at their convenience. Build your brand image with an online presence and increase your operational efficiency and guest convenience. |
| Wi-Fi Access to your Customers |
Allow your guests Internet access, e-mail, chat or connectivity to their corporate network via VPN. This provides convenience to the customer and an opportunity to brand and target the business customers. |
| Streamline your Operations |
Connect all your properties via the same network, enabling real-time data between locations. Ensure that "best practices" are consistently executed across the entire organization for pricing, promotions, purchasing, inventory replenishment, etc. |
| Control Shrink |
Restaurateurs use a variety of technologies to combat shrink ranging from video surveillance, cash office and sales audit systems, electronic article surveillance, to knowledge-based systems. No matter the technique used, there is a requirement to move large amounts of data from stores to headquarters for analysis, problem identification and evidence collection in an effort to discover fraud, remove dishonest employees and recover more money. |
| Reduce Operations Costs |
Reduce operations costs - Simplify administration and reduce cost by unifying your infrastructure into a secure, converged communication network for voice and data. |
| Workforce Management |
While fewer staff may be required to run the technologically-driven restaurant, those who are employed will be hires, trained and scheduled with high-tech assistance. Increase operational efficiency with applications like online employee training and centralized labor scheduling, payroll processing etc. |
| Expand your Business |
Add new restaurants quickly and easily via nationwide network coverage and rapid provisioning. |
MegaPath's Restaurant Industry Experience
The MegaPath Advantage
Nationwide Broadband Coverage - 100% maximum coverage and flexibility to ensure available broadband access at all locations.
Single Point of Contact - MegaPath is the single source of contact for the design, deployment, monitoring, reporting, billing and support of remote connectivity solutions.
Comprehensive Product Set - MegaPath delivers secure access and managed network solutions that enable businesses to cost-effectively connect remote sites, mobile workers and home-based workers to centralized corporate resources.
Secure Information Transport - MegaPath enables highly secure data transport using Site-to-Site VPN with Insect technology to securely connect all locations to Corporate Headquarters.
Managed Implementation - Each MegaPath customer is assigned a dedicated Project Manager to ensure a smooth and timely implementation. MegaPath's Customer Central Web Portal provides a full view into the status of the project including installation progress and the network's configuration, status and performance.
Proactive Customer Support - USA-based certified engineers provide proactive network monitoring and the highest levels of support 24x7.
Best-in-Class Service Level Assurances - Guarantees response and resolution times for maintaining superb network performance. Connectivity backed by SLAs covering latency, availability and packet delivery.
Franchisee Communication - MegaPath Sales & Marketing teams assist franchisors with communication programs designed to help ensure network implementations are consistent across the franchisee organization. |
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